FAQs
What time do the doors open?
Doors open at 15:30. Opening times are subject to change.
Can I re-entry the venue?
Temporary exit from the venue is not allowed. Once you leave, re-entry will not be permitted.
Is there an age restriction for entry?
Entry is prohibited to anyone under the age of 18.
Will there be security checks?
Security staff may carry out searches of individuals and personal belongings to ensure everyone’s safety, in accordance with all applicable regulations.
Can the organiser refuse entry?
The organiser reserves the right of admission. A full list of prohibited items, activities, and further admission conditions are available in the Event Terms & Conditions.
Can I get a refund or change my ticket?
All tickets are non-refundable. By purchasing a ticket, you accept that no changes or cancellations will be accepted under any circumstances.
What does the VIP (Very Interesting People) ticket include?
The VIP ticket includes access to an exclusive bar and the backstage area. Coexistence and respectful behaviour are key in this space. The organiser reserves the right to revoke access in case of any behaviour that compromises the experience.
Sustainability Policy
You can bring your reusable plastic bottle to the venue in order to fill it with free water points at the venue, and also a reusable plastic cup from this or other event (40cl only) for water points and bar use, the reusable cup bought during the festival will not be refunded.
Reduced Mobility & Event Accessibility
We have a designated area for guests with reduced mobility. Upon arrival, please visit the ticket office, where a member of our team will direct you to the designated area and provide any assistance you may need. Access is subject to available capacity.